1. Scope
This Privacy Policy explains how Rainverse Ltd. ("Rainverse", "we", "us") collects, processes and uses personal data when you use our corporate website, rainverseltd.com (the "Website"). We comply with Taiwan's Personal Data Protection Act.
Personal data handled by each of our products and services is governed by the privacy policy published on that product's own platform, not by this policy.
2. What we collect
| Source | Data |
|---|---|
| --- | --- |
| Contact form | Name, email, company, topic, budget range, message |
| Support form | Product, email, subject, description |
| Newsletter sign-up | |
| Website operation | IP address, browser type, pages viewed and similar technical logs |
3. Why we use it
- To reply to your enquiry, prepare quotes and follow up on partnerships.
- To pass support requests to the relevant product team and reply to you.
- To send the newsletter you signed up for (you can unsubscribe at any time).
- To keep the Website secure, measure traffic and improve the Website.
4. Retention, location and recipients
- Retention: until the purpose is fulfilled. Enquiry and support records are kept for 2 years, newsletter data until you unsubscribe, and technical logs for up to 90 days, unless the law requires otherwise.
- Location: Taiwan, and the regions where our service providers operate.
- Recipients: Rainverse and the service providers that help us run the Website (such as hosting and email delivery).
We do not sell personal data, and we do not share it with other third parties except where required by law or with your consent.
5. Your rights
Under Article 3 of the Personal Data Protection Act, you may ask to access, review or receive a copy of your personal data, to supplement or correct it, to stop its collection, processing or use, or to delete it. Email hello@rainverseltd.com and we will reply within 30 days.
Providing personal data is voluntary; if required fields are left blank we may not be able to reply to your enquiry.
6. Security
The Website is served over HTTPS, and access to personal data is limited to the people who need it.
7. Cookies
See our Cookie Policy for how the Website uses cookies and similar technologies.
8. Changes
We may update this policy. Updates take effect when posted on this page.
9. Contact
Rainverse Ltd. · hello@rainverseltd.com
Last updated: 3 November 2026